Frequently Asked Questions

General Questions

What is Truecryptogames?

Truecryptogames is the best multi-coin dice gambling site. The main goal is to bring you the greatest gambling experience ever with all the high-end features. You can play using 4 cryptocurrencies for now. The Provably Fair system makes your game 100% manipulation free. Low House Edge (1%) provides a reasonable opportunity to make money. We are always open for your feedbacks and suggestions that may help to improve ourselves and our favourite website. Truecryptogames will make you feel lucky for real.

What is the House Edge?

House Edge is a mathematical advantage in games usually given as a percentage that represents the average amount of profit the machine would expect to make in a long term. For example you make a bet at 50% win chance, you would expect to make x2 profit, but the machine will give you x2 minus House Edge Percentage. Truecryptogames House Edge is only 1% (RTP 99%).

What is the Provably Fair system?

Provably Fair system adds to the transparency of our games by verifying in a real time that each bet is mathematically fair and manipulation free. The system is based on cryptographic algorithm with hash functions, which are very difficult to decode or break. If the machine tries to manipulate the bet in any way the hash function would be changed and the bet would not be verified. More information can be found here.

How can I withdraw my money

You can make a withdrawal request at balances page. The withdrawal request will be processed during 24 hours, but usually it happens faster. Take a note, after request created the system do not hold withdrawal amount from your account, you still can play using all your balance. The funds will be debited from your account at the moment of withdrawal request processing. If account balance during processing the request will be lower than requested amount, the request will be declined.

Can I get paid to promote Truecryptogames?

We have Affiliate Program, which offers you a great opportunity to make extra money. You will forever receive commission from every player you refer. We give the percent of our House Edge away on every wagered amount of your referer, regardless of whether the bet is win or loss.

Do you have a mobile version?

Yes, Truecryptogames can be used on mobile devices.

Account Questions

How can I secure my account?

Weak password can compromise your account security. Set a strong password using a variety of numerical, uppercase, lowercase and special characters to have greater protection .

Can I have more than one account?

Yes, it is allowed to have multiple accounts, if they are not self-referred. Once you break one of the rules, all your accounts will be banned.

What is a self-referred account?

Account, which was signed under your affiliate link by yourself in order to receive the referral earnings from betting.

I have lost the access to my account, what can I do?

If you have set an email address, you can recover the access using a recovery form, otherwise you should send a message to our support containing your IP address and last transactions in order to recover the access.

Gambling Questions

What are the minimum and maximum bet amounts?

The minimum bet amount for each cryptocurrency is 100 Satoshi (0.000001).
The maximum bet amounts for each cryptocurrency:
Bitcoin - 0.1 BTC
DASH - 1 DASH
Litecoin - 1 LTC
Dogecoin - 10000 Doge